I just got this text message on my T-Mobile phone:
Chase anual maintenance. Please confirm your online information at 800 531 8192
First of all, they misspelled “annual” – secondly when you call the number it is a synthesized voice. Below is the transcript of the call (I used a fake credit card number).
Welcome to Chase security department. Please follow the next steps to verify your account information. Please enter slowly your 16 digits number of your ATM debit or credit card and press the pound key.
Please enter the pin code and press the pound key.
Thank you for your prompt information for this matter. Your account was successfully verified. Have a nice day.
I reported it to Chase fraud department via e-mail and even called them to report it – the lady that I spoke to in the security department checked my account and asked me for the e-mail address that it came from. She didn’t ask me for the 800 number! I gave it to her anyway – but it didn’t sound like she was going to follow up.
This is NOT good as I feel that people are more trusting of the messages they get on their cell phones than they are via e-mail. Especially with all the commercials that Chase has about keeping tabs of your account via text messages. I found another link in regards to the number 8005318192 that shows a text from a different bank. So please, be aware that this may seem to come from a different bank.
If you did happen to give ANY information, please visit the Chase Fraud Department to report it. It will be interesting to see how long it takes for the 800 number to be taken down.